Privacy Policy

1. Who controls your data

FitSeniors (“we”, “us”) is the data controller for the personal information you provide when you use our platform. This policy explains what we collect, why, and what your rights are under applicable privacy laws (including the GDPR).

2. What we collect

We collect and store only what we need to run the service:

• Account details — first name, last name, email address, and a hashed password.
• Profile information — optional date of birth, fitness goal, mobility concerns, fitness level, and profile picture.
• Activity data — which program you are enrolled in, which workouts you have started and completed, streaks, and badges earned.
• Subscription status — whether your subscription is active, trialing, past-due or cancelled, and when your current period ends. Actual card details are held by Stripe, never by us.
• Technical data — standard server logs (IP address, browser, timestamps) used to keep the service secure and working.

3. Why we use it

• To create and secure your account and authenticate your sessions (JWT-based login).
• To recommend programs that match your goals, fitness level and mobility.
• To show you your progress, streaks and badges, including monthly and one-off achievements.
• To manage your subscription and process payments through Stripe.
• To improve the platform, fix bugs, and detect abuse.
• To contact you about important service updates or billing events.

4. Legal bases

We rely on the following legal bases: performance of our contract with you (delivering the service), your consent (where we ask for it, e.g. optional profile data), our legitimate interests (security, analytics on aggregated usage), and compliance with legal obligations (tax, accounting).

5. Who we share data with

We do not sell your personal data. We share it only with trusted service providers that help us run FitSeniors:

• Microsoft Azure — hosting of our application, database and static assets.
• Stripe — payment processing and subscription management.
• YouTube (Google) — we embed workout videos; YouTube may set its own cookies when a video is loaded, subject to Google’s privacy policy.

Administrators of FitSeniors can view user activity (workouts completed, program progress, last login) to provide support and improve content. They cannot see your password.

6. International transfers

Our infrastructure is hosted in the European Union. Some of our providers (such as Stripe and Google) may process limited data outside the EU under appropriate safeguards (e.g. EU Standard Contractual Clauses).

7. How long we keep it

We keep account and activity data for as long as your account is active. If you delete your account we remove or anonymise your personal data within 30 days, except where we must keep records for legal reasons (e.g. invoices for up to 7 years as required by tax law).

8. Your rights

Under the GDPR and similar laws you have the right to: access your data, correct it, delete it, restrict or object to its processing, receive a portable copy, and withdraw consent at any time. Most of these you can exercise directly from the account page; for anything else email us at support@fitseniors.com. You also have the right to lodge a complaint with your local data protection authority.

9. Cookies, storage and analytics

We use a small number of strictly necessary cookies and browser local storage to keep you signed in and remember your preferences. We do not use advertising cookies. We use Google Analytics (GA4) with IP anonymization enabled to collect anonymous, aggregated usage statistics that help us improve the product; this sets first-party cookies (e.g. _ga) in your browser. Embedded YouTube players may set their own cookies; you can disable those through your browser settings.

10. Security

Passwords are stored hashed, communications use HTTPS, and our database is accessed by the application using managed Azure identities rather than shared credentials. No system is 100% secure, but we take commercially reasonable steps to protect your information.

11. Changes to this policy

We may update this policy from time to time. Material changes will be notified by email or in the app before they take effect.

12. Contact

Questions about your data? Email support@fitseniors.com.